Page History: Upgrading CAREWare 6

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Page Revision: Thu, 18 Jul 2019 10:38

CAREWare 6 is upgraded by installing the CAREWare Business Tier and CAREWare HTTP Server installation files for the current build. In order to run the installation files, CAREWare Business Tier and CAREWare HTTP Server applications and services must be stopped.

Download the latest CAREWare Business Tier and HTTP Server here.
Open Local Services on the CAREWare Business Tier Server.
Click CAREWare Business Tier.
Click Stop Service.
Click CAREWare HTTP Server.
Click Stop Service.
Right click the CWBTSetup.exe file that was downloaded.
Click Properties.
Check Unblock.
Click Apply.
Click OK.
Right click CWBTSetup.exe.
Click Run as Administrator.
Click Run.
Click the bubble for I accept the agreement.
Click Next.
Click Install.
Click Finish.
Right click the CWHTTPSetup.exe file that was downloaded.
Click Properties.
Check Unblock.
Click Apply.
Click OK.
Right click CWHTTPSetup.exe.
Click Run as Administrator.
Click Run.
Click the bubble for I accept the agreement.
Click Next.
Click Install.
Click Finish.
Open the login screen in a browser.
Press CTRL-F5.
Log into CAREWare.
Click Find Client.
Press CTRL-F5.

To see changes after an upgrade, each user needs to press CTRL-F5 at the login screen and the Find Client screen.

If an error occurs while running the CWBTSetup or CWHTTPSetup installer, verify that CAREWare services are stopped and all CAREWare application like the CW Admin or HTTP server applications are closed. Once the services are stopped and applications are closed, click Retry to continue.

To download these instructions click here.

Back to CAREWare 6 and CAREWare 5 Program Administrator FAQ